CASE STUDY
product
Validation
Design
AI

Aidorando

Marketplace
Country
Germany
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Platforms
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Mobile
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Web
2017 – 2020

Aidorando

DURATION
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Unified platform for insurance brokers, product partners, and clients
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Mobile app for customers to view policies and report claims instantly
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End-to-end digitalization of insurance product distribution and client management
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01

Project Overview

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Digitizing insurance brokerage operations in Germany

Aidorando is a software management platform designed to connect insurance brokers with product partners and clients through one integrated ecosystem. The solution enables brokers to access offers from multiple insurance companies, present them easily to prospects, and manage client portfolios from a single interface.

End customers benefit from a dedicated mobile app that gives them real-time access to active insurance policies and allows them to submit claims, such as property damage reports, directly from their device.

Beyond standard broker-client interactions, the platform also supports broker-to-broker communication, enabling cross-deals and product sharing within the network. This multi-layered design positions Aidorando as a hub for efficient collaboration and scalability in insurance services.

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Industry challenges

The German insurance brokerage market remains fragmented, with brokers often relying on multiple interfaces to manage contracts, client data, and communications.

Existing solutions limited data visibility to contracts generated through their platforms, forcing brokers to juggle two or more systems for complete operational oversight.Additionally:

  • Brokers lacked easy access to a diverse pool of product partners
  • Brokers needed more flexibility to meet varied customer demands
  • Clients required faster, simpler ways to view policies and report incidents

These gaps led to inefficiencies, slower deal cycles, and a lack of interconnectedness between stakeholders in the insurance value chain.

02

Geographical Focus

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Primary target market

The solution targeted the German insurance market, serving brokerage firms.

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Cultural considerations

German clients value data security, compliance, and clarity in communication. The platform was built with strict verification flows, GDPR compliance in mind, and a professional UX/UI approach.

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03

Problem

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Client's challenge

Before Aidorando, brokers struggled to:

  • Consolidate all client and contract data into one accessible platform
  • Gain visibility into products outside their existing provider agreements
  • Efficiently handle client claims without cumbersome manual processes
  • Collaborate seamlessly with other brokers on deals

For clients, keeping track of multiple insurance policies from different providers and reporting damages meant navigating fragmented channels, often leading to delays in claim processing and lower satisfaction.

04

Solution

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Proposed solution

Linnify developed a web and mobile platform that centralizes broker, product partner, and client interactions. Key capabilities include:

  • Broker interface: Access and present offers from multiple insurance companies; manage all client contracts in one place, regardless of the originating provider
  • Client mobile app: Real-time view of active policies; direct damage reporting with supporting documentation
  • Broker-to-broker network: Share and receive deals across the brokerage community to expand sales opportunities
  • Secure onboarding: Verified account creation process tailored for different user roles


This comprehensive approach streamlines insurance distribution, improves client communication, and expands the product reach for all stakeholders.

05

Linnify's Involvement

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Role in the project

Linnify acted as the end-to-end development partner for Aidorando, responsible for product management, design, and full-stack development. The team was in charge of building both the broker-facing web platform and the client mobile app, ensuring compliance with German insurance regulations and market standards.

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Application of expertise

Our team combined experience in product strategy, SaaS architecture, and UX/UI design to address the complexity of Aidorando’s multi-role ecosystem. We created intuitive user flows tailored for brokers, clients, and product partners, while ensuring strong verification mechanisms and GDPR compliance. By developing scalable infrastructure and secure onboarding processes, we enabled brokers to consolidate contracts, clients to manage policies effortlessly, and partners to expand distribution channels.

Services

  • Product Management
  • Experience Design (UX/UI)
  • Full-Stack Software Development (Web & Mobile)
  • Compliance & Security Integration
Photo with the product success manager that provided the testimonial
“Working on Aidorando allowed us to rethink how brokers, partners, and clients interact in the digital space. The complexity of the multi-role ecosystem challenged us to design intuitive flows for very different user needs, while ensuring security and compliance for the German market.”
Alexandru Bogdan, Account Manager
06

Results and Achievements

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Outcomes

Aidorando delivered a unified platform that streamlined insurance brokerage operations in Germany. Brokers gained a single system for managing client data and policies, clients benefited from faster access to information and easier claim reporting, and product partners reached a wider audience.

The solution reduced operational complexity while setting a scalable foundation for digital transformation in a highly regulated industry.

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07

Conclusion and Future Outlook

Aidorando has transformed the way insurance brokers and clients interact, offering a centralized platform that streamlines policy management, claim reporting, and cross-broker collaboration.

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Learning and Growth

This project strengthened Linnify’s expertise in building multi-role SaaS platforms, designing for regulated markets, and delivering complex web-mobile ecosystems that are intuitive even for non-technical users.

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Photo with BulkExchange's CTO that provided the testimonial
“Partnering with Linnify was the right decision for us. They understood the complexity of the insurance market and translated it into a simple, intuitive platform that connects brokers, clients, and partners in one ecosystem. Their professionalism, clear communication, and technical expertise made the collaboration smooth and productive. The result is a solution that truly supports our growth and improves the way we serve our clients.”
08

Frequently Asked Questions (FAQ)

1. What is Aidorando?

Aidorando is a digital platform that connects insurance brokers, product partners, and clients in one ecosystem. It simplifies contract management, policy access, and claims reporting through web and mobile applications.


2. Who is Aidorando designed for?

The platform was built for insurance brokers in Germany, product partners who want broader market reach, and clients who need transparent, easy access to their insurance policies.


3. What problem does Aidorando solve?

Before Aidorando, brokers and clients had to juggle multiple platforms and manual processes. Aidorando centralizes these workflows, reducing inefficiencies and making insurance management faster and more transparent.


4. How does Aidorando improve client experience?

Clients gain real-time visibility into their active policies and can submit claims directly from their mobile app, speeding up response times and improving trust.


5. Is Aidorando compliant with German regulations?

Yes. The platform was designed with strict verification flows, GDPR compliance, and a secure onboarding process tailored for brokers, clients, and partners.


6. What role did Linnify play in building Aidorando?

Linnify handled end-to-end product development, including product management, UX/UI design, and full-stack development, ensuring the solution was both user-friendly and compliant with German regulatory standards.

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