CASE STUDY
product
Validation
Design
AI

Optimizing a critical order management system for a leading EV innovator

Electrical Cars
Country
Nordics
USA flag
Platforms
Web platform icon
Mobile
Web platform icon
Web
2023 - Ongoing

Optimizing a critical order management system for a leading EV innovator

DURATION
Check icon
Optimized a legacy Order Management System to enhance reliability, scalability, and observability across a complex microservices architecture.
Check icon
Accelerated deployment cycles and reduced downtime through CI/CD automation and improved workflow efficiency.
Check icon
Seamlessly integrated with the client’s team to implement sustainable engineering practices and long-term system maintainability.
Screen with main searching feature of the platform having the products displayed on the right and a map with vendors on the left.
01

Project Overview

Book icon

Optimizing a legacy Order Management System to enhance scalability and operational performance

A major player in the electric vehicle (EV) industry, the client is recognized for driving innovation in performance and sustainability. Their operations depend on a robust microservices architecture to support complex, scalable business functions. One key component, an aging Order Management System (OMS), presented several critical challenges due to its centrality and legacy infrastructure. Linnify was brought in to optimize this vital system and support the client's push toward operational excellence.

Target icon

Industry challenges

As electric vehicle companies scale globally, they face increasingly complex software ecosystems. Legacy systems integrated with newer technologies often become bottlenecks, complicating issue resolution, increasing downtime, and slowing innovation. Additionally, modern EV companies must uphold high operational standards while ensuring rapid response to support requests and efficient, automated deployment processes.

02

Geographical Focus

Molecule icon

Primary target market

This project was part of a global initiative, with operations spanning across multiple continents. The primary technical collaboration occurred within the EU.

Molecule icon

Cultural considerations

A globe illustration highlighting North America.
03

Problem

Target icon

Client's challenge

The client’s Order Management System, a central component in their operations, had become increasingly difficult to manage.

As the oldest service in a complex microservices architecture, its deep integration with numerous other systems made updates risky and maintenance cumbersome. The monolithic design severely limited observability, making it difficult to identify and troubleshoot issues quickly.

This was especially problematic for the internal team, who handled 3rd-level customer support and needed to resolve technical problems with minimal downtime.

Additionally, inefficient CI/CD pipelines delayed deployments and limited automation potential, slowing down the team’s ability to release updates and respond to system demands in a timely manner.

04

Solution

Star bookmark icon

Proposed solution

We delivered a comprehensive optimization of the Order Management System to address the client's operational challenges.

The team implemented structured diagnostic tools and improved observability, enabling faster identification and resolution of system issues. They redesigned the CI/CD pipelines to improve deployment speed and ensure greater stability across development environments.Workflow automation was also introduced, significantly reducing manual tasks and minimizing the likelihood of human error.

These changes collectively enhanced the system’s performance, reliability, and scalability, empowering the client to operate more efficiently and with greater confidence in their infrastructure.

05

Linnify's Involvement

Team icon

Role in the project

Linnify served as a strategic technical partner, augmenting the client’s internal team with specialized engineering expertise.

Our developers integrated seamlessly into the existing workflows, collaborating closely with the client’s architects and DevOps engineers to modernize a critical part of their microservices ecosystem.

The focus was on enhancing system reliability, deployment efficiency, and cross-service visibility while maintaining full alignment with the client’s operational and compliance standards.

Arrow icon

Application of expertise

The collaboration began with a comprehensive system audit to identify architectural bottlenecks and outdated components within the Order Management System (OMS).

Based on these insights, Linnify optimized the CI/CD pipelines, improved observability, and refined microservice integrations to ensure faster and safer deployments. 

The team also implemented engineering best practices and recommended new tooling for diagnostics and automation, measures designed to support long-term maintainability and smoother onboarding for future developers.

Services

  • Team augmentation
Photo with the product success manager that provided the testimonial
"This project was a great example of how targeted system improvements can have a wide-reaching impact. By enhancing observability and streamlining CI/CD pipelines, we gave the client’s team the tools they needed to move faster and solve problems with confidence. Collaborating with such a forward-thinking organization in the EV space pushed us to deliver not only technically sound solutions, but also sustainable practices for long-term system health."
Tech Lead at Linnify
06

Results and Achievements

Arrow icon

Outcomes

  • Reduced OMS issue resolution time through structured diagnostics
  • Achieved faster deployment cycles through improved CI/CD automation
  • Increased system reliability and reduced service downtime
  • Minimized manual intervention across release pipelines

An article about Stailer entitled: Romanian beauty marketplace Stailer raises 1M euros from angel investors to digitize the vertical
07

Conclusion and Future Outlook

By reengineering the Order Management System, Linnify helped a key player in the electric vehicle industry overcome major architectural and operational challenges. The collaboration brought measurable improvements in system stability, deployment speed, and diagnostic precision, laying the groundwork for more efficient customer support and scalable service architecture.

Graduating cap icon

Learning and Growth

This technical partnership strengthened Linnify's capabilities in optimizing legacy microservice ecosystems, CI/CD pipeline architecture, and cross-service diagnostics in high-performance industries. The collaboration continues as Linnify supports further automation efforts and explores scalable innovations to power the client’s future growth in the EV sector.

A laptop with a screen showcasing the details of an RFP.
Photo with BulkExchange's CTO that provided the testimonial
“Thanks to the additional resources, we have managed to complete our project on time. Linnify gels seamlessly with our team, allowing for a collaborative experience. Moreover, Linnify has proven capable of delivering out-of-the-box solutions. They're also flexible and responsive.”
08

Frequently Asked Questions (FAQ)

1. What was the main goal of this EV order management system project?

The primary objective was to optimize a legacy Order Management System (OMS) used by a leading electric vehicle company by improving observability, reducing downtime, and accelerating deployment cycles through CI/CD automation.


2. What specific challenges did the client face?

The OMS was the oldest component in a complex microservices architecture. It lacked proper observability, was difficult to maintain, and had inefficient CI/CD pipelines, resulting in slow updates, manual errors, and costly issue resolution delays.


3. What services did Linnify provide?

Linnify delivered team augmentation and technical consulting, including:

  • CI/CD pipeline redesign
  • Observability improvements
  • Microservices integration optimization
  • Tooling and process automation
  • Engineering best practices implementation

4. How did Linnify improve CI/CD performance?

The team redesigned the continuous integration and deployment pipelines, automating release workflows and reducing manual interventions. This resulted in faster deployments, fewer errors, and increased team efficiency.


5. What was the impact of the optimization?

Linnify’s contributions led to:

  • Reduced issue resolution time
  • Improved deployment speed
  • Enhanced system reliability
  • Better internal tooling and developer onboarding

6. What technologies were used in this project?

The project involved microservices architecture, DevOps practices, and custom diagnostic tooling, implemented through a combination of full-stack engineering and architectural consulting tailored to enterprise-scale platforms.

Privacy Settings