CASE STUDY
product
Validation
Design
AI

Skoop

Real Estate
Country
USA
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Platforms
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Mobile
Web platform icon
Web
2025

Skoop

DURATION
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Full redesign of Skoop’s homeowner activation landing page to increase user engagement and conversion
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Transformation of abstract business ideas into user-friendly, high-conversion flows
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Mobile-first, high-conversion interface focused on equity education and financial empowerment
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01

Project Overview

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Homeowner activation and property search experience

Skoop is a proptech platform addressing a critical challenge in the lending and financial advisory space: fragmented communication and underutilized homeowner equity. While loan officers often lack the bandwidth to deliver timely, personalized advice at scale, homeowners are largely unaware of the financial potential embedded in their property.

Skoop bridges this gap through a CRM-powered ecosystem that provides mortgage professionals with personalized financial insights and automation tools while empowering individuals to unlock, understand, and act on their property equity.

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Industry challenges

Homeowners often struggle to understand and leverage their home equity, while loan officers face the challenge of delivering timely, personalized guidance at scale. In a highly competitive lending and advisory space, fragmented tools and outdated interfaces hinder both activation and engagement. 

To succeed, platforms need to build trust, drive clarity, and convert passive users into active financial decision-makers.

02

Geographical Focus

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Primary target market

United States (nationwide), focusing on the mortgage lending and homeowner financial empowerment sector.

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Cultural considerations

The platform design needed to resonate with U.S. homeowners accustomed to high standards in proptech UI/UX, combining sleek, mobile-first experiences with transparent, actionable content that builds trust and communicates financial confidence.

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03

Problem

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Client's challenge

Skoop’s existing landing page was internally built but lacked the clarity, aesthetic, and UX psychology needed to convert visitors into users at a high conversion rate. As a core entry point into the platform, the landing page did not sufficiently convey Skoop’s value, nor did it guide homeowners toward meaningful actions like booking a call with a financial advisor.

The landing page lacked modern visual appeal, emotional engagement, and optimized user flow. Moreover, as the platform matured, they required new features to help users explore property investment opportunities tailored to their financial profiles. This created the need for a fresh, mobile-first design with intuitive navigation, compelling content structure, and scalable components that can align with Skoop’s brand identity and business goals.

04

Solution

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Proposed solution

The solution needed to be redesigned as a high-conversion, mobile-first experience. It was anchored around three key principles:

  • Clarity in communication: By restructuring the content and visual hierarchy, Skoop’s value proposition becomes instantly understandable. The landing page now clearly shows homeowners what they can gain,  from equity insights to wealth-building opportunities.

  • User trust and credibility: We applied industry best practices in fintech and proptech UX to foster trust, including social proof sections, modern visuals, and consistent branding.

  • Conversion-centered design: Every section of the new landing page was purposefully designed to reduce friction and guide users toward the CTA, scheduling a call with a Skoop agent. The layout, copy, and interaction design were all optimized for activation.


Later, we extended the solution by designing three new features, Guided Property Search, Generic Property Search, and Featured Markets, which support Skoop’s broader mission to empower financial decision-making through personalization and data. These features were designed to blend seamlessly into the existing platform architecture, maintaining a cohesive and intuitive user experience.

Together, this work helped Skoop transform its digital presence into a more effective growth engine.

05

Linnify's Involvement

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Role in the project

We began with a deep discovery process:

  • Competitive analysis of top fintech and proptech landing pages
  • A UX audit of industry trends, UI/UX patterns, and CTA best practices
  • Psychological triggers for user activation

From this, we defined a new section structure, developed wireframes, and delivered high-fidelity designs for both desktop and mobile. The landing page was optimized around trust, clarity, and user action, with a strong “Schedule a Call” funnel.

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Application of expertise

Following the landing launch, Skoop returned with newly defined product requirements. Linnify translated those into design specs for:

  • Guided property search, a personalized flow helping users find homes based on equity, market, and preferences
  • Generic property search, a Zillow-style search interface with detailed filtering
  • Featured markets, curated overviews of high-potential real estate locations

We delivered user flows, clickable prototypes, and a modular design system ready for development, ensuring all assets were aligned with brand and technical guidelines.


This collaboration transformed Skoop’s digital touchpoints into a cohesive, modern experience that inspires confidence and action among homeowners.

Services

  • Project Management
  • UX/UI Design
Photo with the product success manager that provided the testimonial
“Working on the Skoop project was an exciting challenge from both a strategic and creative standpoint.. What made this project special was the balance we had to strike, blending emotional engagement with credibility, and guiding users confidently toward booking a call. I appreciated how open the Skoop team was to exploring modern design principles and how much trust they gave us to iterate quickly. It’s rewarding to know that the final experience will directly support homeowners in making smarter, more empowered financial decisions.”
Andreea Stoica, UX/UI Designer
06

Results and Achievements

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Outcomes

  • Fully redesigned landing page optimized for mobile-first conversions
  • Clearer communication of Skoop’s core value proposition
  • Design system created to ensure development consistency
  • Increased confidence from the client team in rolling out new features
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07

Conclusion and Future Outlook

The collaboration with Linnify helped Skoop transform its homeowner-facing experience into a modern, trust-building activation tool. By redesigning the landing page and defining the vision for scalable property search features, Skoop reinforced its position as a forward-thinking player in the financial advisory space, ready to convert engagement into action.

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Learning and Growth

This project strengthened Linnify’s capabilities in high-conversion UX, design psychology for proptech, and property search UX in emerging lending platforms. Through close client collaboration and a design-led approach, we laid the foundation for a richer Skoop experience and future feature scalability. Skoop continues to evolve its product offering with the insights and systems established during this collaboration.

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Photo with BulkExchange's CTO that provided the testimonial
“Working with Linnify was a refreshing experience from start to finish. Their team immediately understood that our needs went beyond just a visually improved landing page; we needed a strategic redesign that would build trust, communicate our value clearly, and ultimately drive conversions. The collaboration felt like a true partnership. Linnify treated our goals as their own, delivered every milestone on time, and stayed flexible as we introduced new features late in the process. We now have a much stronger foundation for user activation, and we're confident it will support our long-term growth.”
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Frequently Asked Questions (FAQ)

1. What challenge did Skoop face with its original landing page?

The original landing page lacked visual clarity, modern UX flow, and strong conversion elements. It didn’t clearly communicate Skoop’s value or guide users toward booking calls with financial advisors.


2. What was the main goal of the redesign?

The goal was to create a high-conversion, mobile-first interface that builds trust, clarifies Skoop’s value proposition, and drives users to take action, primarily by scheduling a call.


3. What specific features were redesigned or added?

Linnify redesigned the landing page and later delivered design specifications for:

  • Guided Property Search
  • Generic Property Search
  • Featured Markets

All were designed to align with Skoop’s equity-focused mission and integrate into the existing product architecture.


4. Who is Skoop’s target audience?

The platform is designed for U.S. homeowners and mortgage professionals, with a focus on homeowner financial empowerment and equity education through modern, data-driven tools.


5. What was Linnify’s process during this project?

Linnify conducted:

  • A competitive analysis of proptech/fintech landing pages
  • UX audits
  • Iterative wireframing
  • Full high-fidelity design delivery for mobile and desktop
  • Design system creation for consistent future development

6. What were the outcomes of the collaboration?
  • A fully redesigned landing page
  • Clearer value communication
  • Increased client confidence in feature rollout
  • A scalable design system for continued product growth
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