CASE STUDY
product
Validation
Design
AI

Voluntariat.ro

Social
Country
Romania
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Platforms
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Mobile
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Web
2021

Voluntariat.ro

DURATION
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National platform dedicated to volunteers and volunteer coordinators
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Built to improve access to legislation, rights, and operational guidance in the Romanian volunteer ecosystem
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01

Project Overview

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Centralizing resources for the Romanian volunteering community

Voluntariat.ro is a nationwide virtual resource center created for volunteers and volunteer coordinators across Romania. The platform aims to bridge the information gap in the civic space by offering free, accessible, and practical resources to support the work of NGOs and citizens.

Initiated by four nonprofit organizations under the umbrella of “Coaliția pentru voluntariat,” the platform simplifies how volunteers engage with their rights and responsibilities, and how coordinators manage programs and understand the legislative context.

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Industry challenges

Before Voluntariat.ro, Romania lacked a centralized, accessible digital hub for volunteering. Scattered, complex legislative information made onboarding and sustaining volunteer efforts difficult, especially for smaller organizations or first-time participants.

02

Geographical Focus

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Primary target market

The primary target market for Voluntariat.ro is Romania, serving a nationwide audience of volunteers and volunteer coordinators.

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Cultural considerations

Voluntariat.ro is part of the larger “Coaliția pentru Voluntariat” (The Volunteering Coalition), an initiative under the Active Citizens Fund (ACF) designed to increase civic participation among individuals.

The platform aligns with Romanian volunteering legislation and seeks to support ongoing advocacy efforts for improved legal frameworks. Its development was coordinated by Pro Vobis and supported by multiple NGOs dedicated to strengthening volunteerism through better information, rights awareness, and coordination practices.

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03

Problem

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Client's challenge

Volunteers in Romania struggled to find clear, consistent information on how to get started, what legal responsibilities applied to them, or where to find legitimate opportunities. Coordinators similarly lacked tools and knowledge repositories to support volunteer management.

Most resources were dispersed across NGOs, public institutions, or outdated websites.

Voluntariat.ro was envisioned to solve these pain points by serving as a virtual knowledge hub: a centralized space that offers clarity, trust, and accessibility.

04

Solution

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Proposed solution

Linnify collaborated with the Voluntariat.ro team to design and deliver an inclusive, modern platform that simplifies access to essential civic and legal information.

The platform includes two dedicated user paths:

  • Volunteers: Access rights, responsibilities, international volunteering info, crisis volunteering guides, and how to choose the right opportunity.
  • Coordinators: Find legislative updates, downloadable templates, planning resources, and best practices.
05

Linnify's Involvement

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Role in the project

Linnify acted as an end-to-end partner, transforming fragmented insights into a unified, intuitive digital platform. The team conducted discovery interviews with NGO leaders to identify core user needs and define clear product goals.

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Application of expertise

The platform was designed in Figma and developed in Webflow, ensuring both usability and accessibility. Linnify structured clear user journeys and optimized technical documentation, feedback loops, and content management flows to support the platform’s long-term use by NGOs.

Services

  • - Product Strategy & Validation
  • - Experience Design
  • - Web Development
  • Photo with the product success manager that provided the testimonial
    "Working on Voluntariat.ro was a deeply rewarding experience. Collaborating with such a mission-driven team pushed us to think beyond functionality and focus on clarity and long-term impact. From the beginning, the client had a strong vision, and our role was to translate that into a platform that empowers both volunteers and coordinators across Romania. We’re proud to have contributed to a resource that truly supports civic engagement"
    Anca Aron, Project Manager
    06

    Results and Achievements

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    Outcomes

    • The platform now serves as a first-of-its-kind national volunteer resource center in Romania

    • Simplified legal and operational documentation for both volunteers and coordinators

    • Positive feedback from early users during testing sessions and interviews

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    07

    Conclusion and Future Outlook

    Linnify helped translate the vision of “Coaliția pentru voluntariat” into a scalable, reliable digital solution that empowers grassroots civic action across Romania. Voluntariat.ro is now a trusted platform that supports both experienced NGOs and first-time volunteers.

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    Learning and Growth

    This project reinforced Linnify’s strength in building mission-driven platforms with strong user-centered design, deep stakeholder collaboration, and commitment to impact , especially in underserved civic sectors.

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    Photo with BulkExchange's CTO that provided the testimonial
    "We found in Linnify a partner that understood our needs. What we appreciated most was that they came with a fresh perspective and saw beyond just requirements. They understood the real scope and impact of the project and made us feel safe, any issue that came up, they had the expertise to solve it."
    Diana Bobiș, Project Coordinator, Voluntariat.ro
    You can read the full review here
    08

    Frequently Asked Questions (FAQ)

    1. What is Voluntariat.ro?

    Voluntariat.ro is a nationwide digital resource center for volunteers and volunteer coordinators in Romania, designed to improve access to rights, legislation, and coordination tools in the civic ecosystem.


    2. Who is Voluntariat.ro designed for?

    The platform serves Romanian volunteers, NGOs, and volunteer program coordinators, helping them navigate legal responsibilities, manage initiatives, and find reliable guidance for engagement.


    3. What problem does Voluntariat.ro solve?

    Prior to Voluntariat.ro, Romanian volunteers and NGOs lacked a centralized place to access consistent, trustworthy information. The platform addresses this by offering a clear, intuitive knowledge hub for the entire ecosystem.


    4. How did Linnify support the development of Voluntariat.ro?

    Linnify delivered product strategy, UX/UI design, and Webflow development, creating an accessible platform with structured user paths and optimized documentation workflows for NGOs and volunteers.


    5. What was the impact of the project?

    Voluntariat.ro became Romania’s first national volunteering hub, offering structured legal documentation and guidance, with positive feedback from both NGOs and end-users during testing and interviews.

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